Real operations. Real results. Real hospitality.
Case Study 001
Helena, Montana — Artisan bakery, single location
Park Avenue Bakery is a beloved Helena institution baking specialty breads, cookies, and bars six days a week. Their operation ran on phone calls, walk-ins, and institutional knowledge — which worked until demand outgrew the system. No online ordering. No structured prep process. No way to manage capacity during peak periods. Staff relied on memory for daily checklists, and there was no visibility into whether opening and closing procedures were being completed consistently.
Full shopping cart with category filtering, localStorage persistence, real-time totals, and Clover Hosted Checkout payment integration via Vercel serverless functions.
Day-specific menu availability tied to their actual baking schedule — 7 specialty breads rotating across the week. Automated cutoff times (5 PM day-before for specialty, 10 AM same-day for everyday items). Daily inventory caps per item type. Blackout dates for holidays. Per-order quantity limits with large-order phone redirects.
Password-protected dashboard showing today's bake list generated from incoming orders, pickup schedule organized by time slot, "Mark Ready" tracking, and printable pickup sheets for counter staff. Auto-refreshes throughout the day.
Five daily checklists covering every shift from 4 AM baker opening to 5:30 PM closing — 59 items total. Multiple input types including checkboxes, temperature readings with out-of-range alerts, photo proof uploads, and numeric entries. Progress tracking and save/resume for interrupted workflows. Touch-optimized for kitchen use.
HTML5, CSS3, Vanilla JavaScript (ES6+), Vercel Serverless Functions, Clover Hosted Checkout API, Formspree, localStorage/sessionStorage. No frameworks, no bloat — just fast, purpose-built tools that the team can understand and maintain.
The best operations systems aren't impressive — they're invisible. They let the team focus on baking, not firefighting.
We're currently working with restaurant groups across the Northwest on multi-unit system overhauls, security hardening, and onboarding program builds. Detailed case studies will be published as engagements complete.
Check back soon, or reach out to learn about our pilot program.